It is said that the following are actual stories provided by travel agents:
A man called, furious about a Florida package we did.  I asked what was wrong with the vacation in Orlando.  He said he was expecting an ocean-view room.  I tried to explain that is not possible, since Orlando is in the middle of the state.  He replied, "Don't lie to me.  I looked on the map and Florida is a very thin state."
I just got off the phone with a man who asked, 
"How do I know which plane to get on?"  I asked him what exactly he meant, which he replied, 
"I was told my flight number is 823, but none of these darn planes have numbers on them."
 
 
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